Operations Manager

Position Summary

The Operations Manager is key part of a management team and oversees high-level HR duties, such as attracting talent, setting training standards and HR procedures along with serving as the Secretary for the Board of Directors at ICE. They also analyze and improve organizational processes, and work to improve quality, productivity and efficiency. The Operations Manager will ensure the smooth running of ICE on a day-to-day basis through sound policies and procedures, and our Board of Directors and Advisory Council, and staff. 


The Operations Manager will organize and coordinate office administration and procedures to ensure organizational effectiveness, efficiency, and safety. The Operations Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures and supporting the ICE Board of Directors.


  • Make important policy, planning, and strategy recommendations.
  • Develop, implement and review operational policies and procedures to stay current with provincial employment standards
  • Assist with recruiting by preparing job postings, organizing interviews, managing hiring practices, and on-boarding for new employees.
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  • Work with the board of directors to determine values and mission, and plan for short and long-term goals.
  • Ensure all operations are carried on in an appropriate, cost-effective way
  • Improve operational management systems, processes and best practices
  • Examine financial data and use them to improve profitability
  • Coordinate budgets and forecasting for Finance and Operations Meetings
  • Developing and implementing HR strategies and initiatives aligned with the overall business strategy.
  • Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
  • Maintains the work structure by updating job requirements and job descriptions for all positions.
  • Prepares employees for assignments by establishing and conducting orientation and training programs.
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counseling employees and supervisors.
  • Ensures legal compliance by monitoring and implementing applicable human resource federal and provincial requirements
  • Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures.
  • Retains historical human resource records by designing a filing and retrieval system and keeping past and current records.
  • Serves as the Secretary for the Board of Directors, and conduct board secretary duties which include:

– Keeps copies of the organization’s bylaws and the Board’s policy statements. Keeps lists of officers, Board Members, committees and General Membership. Notifies Board Members of meetings.  

– Keeps record of Board attendance.  

– Makes sure that there is a quorum at Board meetings.  

– Keeps accurate Minutes of meetings. Records all motions and decisions of meetings.  

– Signs Board Minutes to attest to their accuracy. Records all corrections to Minutes. Keeps copies of Minutes of both Board and committee meetings. Keeps accurate record of Executive Committee meetings.  

– Distributes copies of Board Minutes and actions to Board Members promptly after meetings. Distribute copies of Executive Committee Minutes and actions to Executive Committee Members promptly after meetings.  

– Conducts general Board correspondence. Keeps records of all Board correspondence. Signs official documents of the organization as required. Makes sure members are notified of Annual General Meetings 

– Other related duties, as required. 


  •  Bachelor’s degree in Operations Management, or Business Administration (or related field) and/or a combination of training and a minimum of 5 years’ experience in operations management and, or executive level administration.
  • Proficient English language writing, editing and speaking is essential.
  • Able to read financial statements and understand financial processes and processes.
  • Strong organizational skills, time and ability to meet deadlines and produce notes and Minutes in a timely manner for distribution and action by the Board.
  • Excellent notetaking, transcription, and computer literacy skills.
  • Fluency in English is essential. Bilingualism is a strong asset.
  • Comfortable using various project management tools and CRM software such ASANA, MS Teams, MS Office 365, MS Outlook.
  • Able to work independently



The Indigenous Clean Energy Social Enterprise (ICE) is a pan-Canadian not-for-profit platform which advances Indigenous inclusion in Canada’s energy futures economy through Indigenous leadership, and broad-based collaboration with energy companies, utilities, governments, development firms, cleantech innovators, academic sector, and capital markets. 

Our mission is to stimulate collaboration that facilitates leadership by, and meaningful collaboration with, Indigenous peoples in the transition to a clean energy future. 

This drives us towards our vision of a collaborative, community-driven clean energy future that respects the rights of Indigenous peoples and enriches their communities.


Reports to: Executive Director  

Status: Full-Time

Location: National Capital Region, candidate may work remotely during COVID

Closing Date: Friday, March 6th, 2021 at 4pm ES

Please send a cover letter and resume to info@indigenouscleanenergy.com

ICE is an equal opportunity employer. However, First Nations, Inuit or Métis candidates will be given priority. Please self-identify.

Only those considered for an interview will be contacted.